Just to update this thread, I waited a few months for things to settle down at QAS. I think I tried contacting by email through both QAS, and Tapestry web sites. I got responses from both, and felt encouraged. I filled out Tapestry forms and sent them to Tapestry, with request that they be forwarded to QAS as well. Got a call from a woman at QAS saying they didn't get the Physician form from my PCP, but had called his office to have it resent. Over the next few days, I received two more letters, and Patient Info forms from QAS. This alarmed me. I waited about a week, and called my contacts at QAS looking for reassurance. I got their voicemail, and left messages as to what happened and how I felt. I also emailed my contact at Tapestry. She replied with an apology, but no response from QAS. Today is March 24, 2010. Where are you QAS?