The strips are coming, the strips are coming!!!!!!!!

[EVELYN]

Well, well, well, and they said it couldn't be done! Yesterday we got a letter in the mail from Roche saying that QAS and Tapestry will be handling the replacement strips for home testers. Apparently Roche has recreated the strips and they're now available for those of you who are owed strips. Hopefully you all got you letters, but if not, call QAS or Tapestry, wherever you bought them from, and they will be replaced with a code of 560 or higher.

What a surprise!!

Evelyn

 

[EVELYN]

As an update, I called QAS to have my 29 strips shipped, along with controls. They have not yet received them from Roche but hope to have them by next week and will ship them out.

Evelyn

 

[EVELYN]

Well, just to let you all know, yesterday our strips arrived from Roche, through QAS......what a shocker! Sooo, it looks as though Roche finally got their acts together. If anyone is still owed strips, contact QAS and they'll send them out, along with controls.

Ev

 

[Ross]

So much damage has been done that I wonder how many still have their machines?

 

[EVELYN]

I absolutely agree, Rossman. All I know is that they did what they promised to do---even though it took 8 months. Do I think I'll ever use my Coaguchek.....naaaaa. I really love the INRatio, but I certainly wasn't going to let them get away with owing me 29 strips/controls.......if I never use them, it's ok. What they did was absolutely unforgivable.....they may never recover.

Ev

 

[Bina]

Was this a problem just in the States?
I am going to get a Coaguchek machine shortly.....I don't need problems.

 

[Blanche]

Our doctor had just started an anticoagulation clinic a few months before the problems with the CoaguChek strips. He returned all of the Roche materials and he now uses the INRatio. The nurse who does the protime monitoring justs loves the new monitor.
Blanche

 

[Bina]

I think I will have to make a couple more phone calls on MOnday.
thanks.

 

[fyrfytr]

I called QAS yesterday and Joyce told me they won't have them until the end of June. Makes me wonder what is still going on.