Called QAS on monday. I finally got someone helpful. And I was on the phone while she emailed asking to have my prescription form refaxed to gentiva and told me to call back in 48 hours. So I called back today. And was told it was refaxed. They gave me the intake number and the phone number it was faxed to. So I called gentiva and they received the fax. I was also told that my coaguchek was approved today! So now I'm just sitting tight waiting for QAS to call me saying it was approved and I should have my machine by the end of the year so I won't have to pay for it. It took a lot of fighting to get answers but it will be so worth it when I get my machine and no longer have to go to get my blood drawn. YAY!