jtludwig
Member
Quick question about insurance pre-authorizations.
I am a 30 yr old scheduled for AVR and root repair at Massachusettes General Hospital next week. I called Tricare (my insurance company..I'm in the Air Force) today to see if they had received anything requesting authorization for my upcoming surgery, and they replied that while they could see my previous consultations with the surgeon, they saw nothing from the hospital requesting authorization for the upcoming surgery. Needless to say...I was kind of surprised. I called up the insurance department/admissions department at Mass General and they assured me that they do the request for authorization 5 days out from the surgery date and that this is standard practice. I even called back a few days later and a different person told me the same thing.
What has been your experience with insurance pre-authorizations? I am just nervous that the surgery will be delayed because of some insurance snafu..and I can't handle a delay. The lady at Mass General told me not to worry..but I am still a bit nervous.
Thanks
I am a 30 yr old scheduled for AVR and root repair at Massachusettes General Hospital next week. I called Tricare (my insurance company..I'm in the Air Force) today to see if they had received anything requesting authorization for my upcoming surgery, and they replied that while they could see my previous consultations with the surgeon, they saw nothing from the hospital requesting authorization for the upcoming surgery. Needless to say...I was kind of surprised. I called up the insurance department/admissions department at Mass General and they assured me that they do the request for authorization 5 days out from the surgery date and that this is standard practice. I even called back a few days later and a different person told me the same thing.
What has been your experience with insurance pre-authorizations? I am just nervous that the surgery will be delayed because of some insurance snafu..and I can't handle a delay. The lady at Mass General told me not to worry..but I am still a bit nervous.
Thanks