No error message?
Blood looks all the way to the wide part of the strip?
It could be that your hematocrit (the percentage of your blood that is taken up by red blood cells) is higher than 50%. In this case the blood is literally too thick to flow smoothly up the strip. Usually this occurs in people with a blood disease called polycythemia vera. It also happens in heavy smokers, but it can happen in anyone who is chronically short of breath and refuses to use oxygen.
If it is polycythemia vera, the solution is to have a lab or blood bank draw off a unit (maybe two) of blood and throw it away - or use for research, not to give to another person. If it is caused by smoking or shortness of breath you cannot throw away the blood. Doing so will put the person in a world of hurt because they are already short of the needed hemoglobin to get oxygen to the body. In the latter case, you simply cannot use the CoaguChek. I don't know about the limits of ProTime or INRatio but I'm sure that they have some. I had to discharge someone from my clinic this month because of this. I see it about twice a year.