TODAY I got jerked around once again by my
cardioloigist's office staff. SO RUDE!!! Anywho they
didn't want to give me my coumadin which I get free
through Bristol Myers but they send it to them (The
Cardio's office) first and they call me. WELL, they
called and said they only had one bottle for me. SO I
called Bristol Myers who assured me that BOTH bottles
were sent. I called back the rude nurse (Nadia) at the
cardio office and asked where my 5 milligram bottle of
coumadin was as they said they sent it WITH THE OTHER
BOTTLE. After 5 minutes on hold......"Oh we found it
Mrs. Irwin....it was sitting back there with no name
on it". I then called Bristol myers back and asked if
in fact that bottle was shipped with MY NAME on it and
they said yes that MY name and the doctors name was
in a package with only MY supply with ONLY our names
on it. SO when I went this morning to pick up my
coumadin I asked why it was that Nadia told me that my
bottle was in the back with no name on it when in fact
that it not true. I then was on the phone with her
(she must be too scared to face me in person as she
didnt come out ..they just called her and handed me
the phone!)asking why it' s such a hassle ALMOST EVERY
SINGLE TIME I need to get my meds. Here is here
response ver batem! " MRS. IRWIN WE DONT USUALLY DO
THIS DISCOUNT PROGRAM AND THE DOCTORS DONT LIKE TO DO
IT EITHER.I HAVE WORKED HERE 17 YEARS AND I KNOW THAT
WE DONT HAVE THE TIME TO DO THIS NOR DO THEY WANT TO.
WE HAVE 19 DOCTORS AND HAVN'T THE TIME TO SORT THROUGH
ALL OF THE MEDICINE SENT TO OUR PATIENTS WHO ARE
INDIGANT" I said "You dont help those who pay cash in
full on thier bill HERE like me ....who NEEDS this
drug to LIVE and CANT get insurance and finally gets a
break on one of the 9 medications I have to pay
for?"YES THATS RIGHT MRS. IRWIN">>>>> OMG!!!!!!! I
then said "I am so sorry for being so ungrateful. Then
I threw the phone down on the desk and stormed to the
door .....slammed that thing wide open all the while
yelling 'THIS IS WHY I CONTINUE TO HAVE HEART ISSUES"
Then into the elevator where I just fell apart. Once I
was home I got on the internet and ordered flowers for
this NADIA! Here is what the card says and these
flowers should be arriving any time today. They are a
beautiful bouquet too.....$57.00 to have the LAST
WORD.....PRICELESS!!!!!!!! The card reads and I
quote:::::::'NADIA, THANK YOU FOR GOING OUT OF YOUR
WAY AND GETTING MY COUMADIN FOR IN YOUR WORDS "an
INDIGANT" I AM SORRY I WAS SO UNAPPRECIATIVE AND HOPE
THESE MAKE YOU FEEL BETTER! I WILL TRY NOT TO BE SO
RUDE THE NEXT TIME IM SO OFFENDED.
I guess pole vaulting is a career choice for me......not sure!
cardioloigist's office staff. SO RUDE!!! Anywho they
didn't want to give me my coumadin which I get free
through Bristol Myers but they send it to them (The
Cardio's office) first and they call me. WELL, they
called and said they only had one bottle for me. SO I
called Bristol Myers who assured me that BOTH bottles
were sent. I called back the rude nurse (Nadia) at the
cardio office and asked where my 5 milligram bottle of
coumadin was as they said they sent it WITH THE OTHER
BOTTLE. After 5 minutes on hold......"Oh we found it
Mrs. Irwin....it was sitting back there with no name
on it". I then called Bristol myers back and asked if
in fact that bottle was shipped with MY NAME on it and
they said yes that MY name and the doctors name was
in a package with only MY supply with ONLY our names
on it. SO when I went this morning to pick up my
coumadin I asked why it was that Nadia told me that my
bottle was in the back with no name on it when in fact
that it not true. I then was on the phone with her
(she must be too scared to face me in person as she
didnt come out ..they just called her and handed me
the phone!)asking why it' s such a hassle ALMOST EVERY
SINGLE TIME I need to get my meds. Here is here
response ver batem! " MRS. IRWIN WE DONT USUALLY DO
THIS DISCOUNT PROGRAM AND THE DOCTORS DONT LIKE TO DO
IT EITHER.I HAVE WORKED HERE 17 YEARS AND I KNOW THAT
WE DONT HAVE THE TIME TO DO THIS NOR DO THEY WANT TO.
WE HAVE 19 DOCTORS AND HAVN'T THE TIME TO SORT THROUGH
ALL OF THE MEDICINE SENT TO OUR PATIENTS WHO ARE
INDIGANT" I said "You dont help those who pay cash in
full on thier bill HERE like me ....who NEEDS this
drug to LIVE and CANT get insurance and finally gets a
break on one of the 9 medications I have to pay
for?"YES THATS RIGHT MRS. IRWIN">>>>> OMG!!!!!!! I
then said "I am so sorry for being so ungrateful. Then
I threw the phone down on the desk and stormed to the
door .....slammed that thing wide open all the while
yelling 'THIS IS WHY I CONTINUE TO HAVE HEART ISSUES"
Then into the elevator where I just fell apart. Once I
was home I got on the internet and ordered flowers for
this NADIA! Here is what the card says and these
flowers should be arriving any time today. They are a
beautiful bouquet too.....$57.00 to have the LAST
WORD.....PRICELESS!!!!!!!! The card reads and I
quote:::::::'NADIA, THANK YOU FOR GOING OUT OF YOUR
WAY AND GETTING MY COUMADIN FOR IN YOUR WORDS "an
INDIGANT" I AM SORRY I WAS SO UNAPPRECIATIVE AND HOPE
THESE MAKE YOU FEEL BETTER! I WILL TRY NOT TO BE SO
RUDE THE NEXT TIME IM SO OFFENDED.
I guess pole vaulting is a career choice for me......not sure!