Coaguchek INrange machine issues

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Jay Patel

New member
Joined
Jul 29, 2022
Messages
2
Location
United Kimgdom
My machine has suddenly started giving me ‘strip not recognised m23 error message’ when I use it.

It turns on but won’t accept the strips I’ve tried different packs/new chips/ machine reset.

Anyone have any experience with this ?
 

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pellicle

Professional Dingbat
Joined
Nov 4, 2012
Messages
10,278
Location
Queensland, OzTrayLeeYa
I don't have one, but looking at the error code is the machine dirty inside the place where the strip goes in? The code is on the top of the strip and is like a mini QR code.

Are the codes clearly visible?
 

Jay Patel

New member
Joined
Jul 29, 2022
Messages
2
Location
United Kimgdom
Yeah I have checked machine is clean and strips are cleaned.

Called Roche they said it’s a problem with the machine have to get a new one annoyingly. Hoping someone had a hack or something.
 
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