rwsp768
Well-known member
Had a problem with brand new strips from Alere Home Monitoring, kept getting error code 412. This code doesn't show in my instruction manual for the INRatio machine. Called Alere and was transferred to HemoSense. Subject I spoke with had me tell them what the code was and how far down the channel the blood traveled. Told them the error code and that the blood only traveled a quarter of the way down the strip and then stopped. No bubbles in the blood and no change in diet or medications. Subject advised me that given the information this is a indication that I was given bad strips and or they were damaged or over heated in shipment. Gave her the lot number 315104. I believe that I read on this forum of someone else getting bad strips from Alere.