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When the Avocet meter went out of business, years ago, we replaced them with competitive units, which at the time were ProTime and Coaguchek classic. I worked for QAS for ten years, and remember the chaos involved! It was similar to the Lifescan Harmony device, which also was removed from...

Qas Qas Hello, Please give me a call at your nearest convenience to discuss your purchase. I am in the office from nine until five, and can be reached at 800-298-4515 ex 2865. I look forward to hearing from you soon. Regards, Lance Visnich QAS

Hello Hello Taylor, Give me a call or email when you get a chance so that I can further research your concerns. I can be reached by phone at 800-298-4515 ex 2865 or email at [email protected]. I hope to hear from you soon, and have a good day! Regards, Lance Visnich QAS

Hello Hello Bonnie, Give me a call sometime, as I would like to talk to you about your options. I think you and I have worked together for years, so I would like a chance to chat. I can be reached at 800-298-4515 ex 2865. Thanks! Lance Visnich, QAS

Air Bubbles Air Bubbles Hello, If you want to get us a prescription for: ProTime Monitor and Supplies for Life, I would be glad to set up a phone training session with one of our QAS nursing staff. I think that, if properly trained, we could eliminate a lot of the errors. Give me a call or...

Home Testing Home Testing Heather, I am glad that Brendan (Hemosense) stated what he did. I have been working with home PT/INR devices since 1999, and I have seen many auctions on Ebay and other sites. Please give me a call or email, so that I can take a personal look at your insurance...

Hello Hello Jackie, I have been out of the office this week, but I sent you an email this afternoon with my cell phone number. Thanks, Lance, QAS

Effective December 15, 2006, QAS will be contracted as an in-network provider with Blue Cross/Blue Shield of FL. As a result, testing supplies deemed medically necessary by your insurance plan will no longer require full payment from you prior to shipment. This new status will enable you to...

Qas Qas Hello, Please give me a call when you get a chance, so that I can take a look at your case. I will do my best to make sure you receive the best customer service. I can be reached at 800-298-4515 ex 2865. Thanks, Lance Visnich QAS [email protected]

Qas Qas Hello, Give me a call when you get a chance, as I think we will be able to offer you a pretty competitive price. Lance, QAS 800-298-4515 ex2865

Qas Qas Hello, I wanted to thank Krista for bringing that problem to our attention. Since she was able to notify us of a problem in our reports, we have made policy changes to make sure they don't happen again. Without this forum, it could have happened again. Thanks Krista! Here is a...

Training Training Karlynn, Give me a call or email if you are not contacted for training, as it should usually be done within 48 hours of getting the monitor. Hope all is well, and I can be reached at 800-298-4515 ex 2865 or [email protected]. Lance

Rcb Rcb Hello, I don't have an email for a specific billing department, but if you send an email to Phillip or myself, I will make sure it get's to the correct parties. If it is an insurance issue, I would like to get it to our insurance supervisor. If it is a general billing question, I...

Qas Qas Dear Evelyn, When you called me I thought that it was very important that your concerns were dealt with at the highest level of customer service. That is why I had our national sales manager, Phillip Marks, call you back. It was not my assistant, but my manager, who was working with...

Prescription Prescription Hello, I know that each manufacturer requires a prescription to order test strips, and the patient self test meters cannot be sold without one either. When a new patient calls QAS for strips, and he or she is not a customer, a prescription is required. I imagine...

Orders Orders Please make sure you fax a prescription to anyone that sells testing strips. This is a requirement by the manufacturers and the FDA. If you don't order from QAS we're sorry for losing a customer, but we don't want anyone to get in trouble with ITC, Roche or Hemosense. Most...

Qas Qas Hello, I am always available to answer any questions, so please call me any time you wish. If I don't have the correct answers, I make sure a manager or supervisor of the different departments is notified. We will work as quickly as possible to resolve any issues or questions. I...

Medicare Coverage Medicare Coverage Hello, Medicare covers patient's who have had mechanical heart valve replacement surgery, with diagnosis code of V43.3. This does not include tissue or repaired valves, and you have to be on Coumadin at least 3 months in order to qualify. In addition, a...

Technical Support Technical Support Hello, Even though we do not manufacture the INRatio meter and strips, we do assist with technical support issues. Please call us at 800-563-5680 ex 2804 so our nursing staff can see what is causing the fluctuating results. Thanks! Lance Visnich QAS

QAS Lance QAS Lance Hello, I'm sorry to hear about the delays in getting you the instrument. Please call me or email me your name and phone number, and I'd be glad to do some research. My email is [email protected] or call me at 800-298-4515 ext 2865. Thanks! Lance